Entergy
Transmission Function Job Titles and Descriptions
(May 22, 2013)
- Director – Transmission
Operations
is responsible for management oversight for the scheduling, dispatching,
operational planning, and secure and reliable real-time operation of the
Entergy transmission system as well as process control systems and certain
aspects of the administration of the Entergy OATT and operation of
Entergy’s OASIS node.
- Administrative Assistant,
III
provides office services functions: typing, filing, telephone reception,
faxing, mail distribution, time reporting, statistical data analysis, and
various daily, weekly and monthly report preparation, and updating
information through the use of various business systems.
- Mgr, Trans Operation
Training is responsible for developing, managing, and implementing
the overall training program for Entergy to meet all the requirements of
the NERC standards for personnel training; this includes training,
testing, qualification, and certification of control room personnel. This
position oversees the design, development, and the delivery of training
modules and manuals by the System Operation Specialists. Ensure the direct participation of the
System Operation specialist participation in regional and industry-wide
committees and teams to ensure that Entergy’s Operator training program
meets or exceeds industry requirements, as well as direct participation
in the development of policy for the NERC training standards. This
includes the responsibility for development, implementation, and
administration of the NERC Certification training program for System
Operators and Transmission Dispatchers. Part of this responsibility is to
oversee development and delivery of training courses for NERC Certified
Operators in order for them to maintain their certification, and maintain
detailed records for all aspects of this training in compliance with NERC
Standards.
- Specialist, System
Operations is responsible for the development,
implementation, and administration of the NERC Certification training
program for SOC and TOC operating personnel. Part of this responsibility
is the development and delivery of training courses for NERC
Certified Operators. The System Operations Specialist ensures that
data on training is maintained to ensure industry-wide standards are
met. This involves the direct participation in regional and
industry-wide committees and teams to ensure that Entergy’s SOC Operator
training program meets or exceeds industry requirements as well as
direct participation in the development of policy for the
development of NERC training standards. The person in this job
title is also responsible to lead special projects directly related to
bulk power operations.
- Manager - Transmission
Operations Center manages the Transmission Operation Center
(TOC), involving the planning and scheduling of outages for the
construction and maintenance of transmission lines and substation
equipment, the monitoring of lines and substation equipment for
overloads, proper voltage and equipment alarms, the restoration of
service following interruptions to the transmission or distribution
systems, the implementation of load relief procedures when necessary to
protect system reliability and stability, and the regulation of
transmission voltages within acceptable limits.
- Lead Dispatcher provides
training, direction, and scheduling of TOC dispatchers and senior
dispatchers and provides full supervision in the absence of the TOC
manager. The TOC lead dispatcher is also available to provide additional
TOC manpower by performing scheduled or restoration switching as
required. The TOC lead dispatcher shares the planner/scheduler's duties
of coordinating scheduled and emergency outages with Asset Management,
Project Management, TOP, and SOC personnel, as well as with external
customers. The TOC lead dispatcher maintains shared responsibility for
transmission system reliability by assuring that switching orders are
properly written, checked, and executed, switching and clearance
guidelines are followed, all safety rules are followed, and appropriate
records are maintained at the TOC. The TOC lead dispatcher takes the
lead in responding to SOC requests for load reduction, including
curtailment and load shed.
- Dispatcher/Sr. Dispatcher,
System Operator II/Sr. System Operator monitors
and controls the transmission line and substation facilities within a
geographical area. This position works in a 24/7 rotating shift and
operates under the direction of the TOC manager and/or a lead
dispatcher. Duties include planning, writing and execution of
transmission and substation switching orders that are issued to field
personnel. The orders include the switching of all substation equipment
and protective relay schemes including voltages ranging from 69kV to
765kV. Responsibilities include monitoring and analyzing substation
equipment alarms via SCADA system, isolating transmission problems
through emergency switching and sectionalizing, dispatching company
personnel for corrective action, control of area wide transmission voltage,
executing load shed and black start procedures, maintaining records and
logs, and generating reports.
- Clerk IV reviews
and enters regular, overtime, non-productive, etc. time charges from
departmental reports. They review distribution of time charges to assure
proper location, account and/or work code number(s), and prepare various
standard accounting related forms; e.g. vouchers, expense accounts,
invoices, etc. Make travel and meeting arrangements for section
personnel. Type departmental correspondence, reports, etc. Budget
preparation, monitor monthly budget reports, interface with Budget
Coordinator on any discrepancies. Respond to information requests and
provide appropriate information or direct requesting parties to
appropriate personnel. Provide PC application support for department.
Coordinate and interface with IS personnel on PC problems and/or
requirements for department. Provide one-on-one PC training for TOC
dispatchers. In the absence of the manager, the clerk keeps up with
incoming mail and/or email and responds as necessary to any urgent
matters. Provides clerical support to the EMS hardware and software
support group as needed.
- Coord-Transmission Outage, Sr. manages
the outage schedule of transmission and substation facilities within the
TOC control area so as to avoid outages that adversely affect customer
load, transmission system reliability and transactions across the
grid. Assists the Lead Dispatcher
to identify available switchmen and verifying proper switching orders,
and makes operational recommendations based on input from Transmission
Operational Planning, the SOC, retail customers, transmission line and
substation maintenance personnel, project management personnel, and
external utilities.
- Manager - Transmission
Operational Planning manages the workgroup responsible for
providing technical support to real-time operations staff at the
Transmission System Operations Center (SOC) and five Transmission
Operations Centers (TOCs). This
support is accomplished through the preparation of reliability powerflow models and corresponding real-time,
next-day and forward looking analyses, coordination of planned
transmission outages, voltage stability analysis, development of
operating guides and local area security analysis. The Manager, Transmission Operational
Planning is also responsible for directing the developing and maintenance
of all applications used by the Transmission Operational Planning (TOP)
group to conduct studies and oversees the development of daily and
monthly powerflow models. The Manager,
Transmission Operational Planning provides input to regulatory/compliance
filings in support of new business practices for Transmission Operations
and ensures that the workgroup processes are in compliance with all FERC,
NERC, and SERC standards/requirements.
The Manager, Transmission Operational Planning also works closely
with the Reliability Coordination and Tariff Administration personnel to
ensure reliable system operations.
- Engineer I, II, III, Sr. provides
technical support to the Transmission System Operations Center (SOC) and
Transmission Operations Centers (TOCs) by conducting same-day and
next-day system security analysis, load flow analysis in support of
outage scheduling, voltage stability analysis, developing operating guidelines
and conducting local area security analysis. Transmission Operational Planning engineers represent Entergy at various
SERC/NERC workgroups or committees.
- Specialist, Operations
Planning Sr. provides technical support to the
Transmission System Operations Center (SOC) and Transmission Operation
Centers (TOC's) in the form of load flow analysis in support of
transmission outage scheduling, development of operating guidelines and
local area security analysis. The
Senior Specialist/Specialist, Operations Planning works closely with
real-time operations personnel to ensure the reliability of the Entergy
Transmission System.
- Supervisor- Technical
Support is responsible for reliable operation of
advance EMS Applications mainly the applications used to support the
reliability coordination and tariff operations including AFC and Weekly
procurement process. Areas of responsibility include software support,
operational support, transmission system operational analysis, operator
training, application change scoping and application design and testing.
The supervisor provides support to legal and compliance for regulatory
filings and is also responsible for ensuring compliance with FERC/NERC
rules related to the work processes supported by the group. Responsibilities
also include ensuring adherence to Entergy’s change management process
as well implementing best practices like ITIL within the work group.
- Engineer II, III, Sr. /
System Analyst III is responsible for supporting and
maintaining the advance EMS applications including State Estimator, Powerflow, Contingency Analysis, RFCALC, Load
Forecast, Dispatcher Training Simulator (DTS), Powerworld,
Voltage Stability analysis and Transient Stability Analysis. The
software data and processes supported by the EMS Applications group are
subjected to FERC, NERC and SERC regulations and demand adherence to
Change Management Control and Record Retention Policies, are subject to
audits and must perform with a high degree of availability, accuracy
and reliability. EMS applications
Engineer ensures the day to day accuracy of the results produced by
these applications and maintain and tune the Network model in EMS. The
Engineer is responsible for the calculation and accuracy of AFC values
and data inputs used in the process. The engineer in this position may
be required to support regulatory data requests and audits and
participate in some NERC and SERC workgroups. The Engineer also
supports the real time system operators in Entergy and Independent
Transmission Coordinator (ICT) control centers. The Engineer is also
involved in developing and conducting training to the operators using
DTS.
- Contract Employee -
provides help developing the network model for external control areas
in EMS and guidance in refining the state estimation solution within
the EMS State Estimation application.
- Student Intern is
responsible for assisting the support staff within the Transmission
Operational Planning group (TOP) on projects and special assignments
that include model benchmarking, creating and maintaining procedures,
business practices, software development. The Student Intern also
works with Engineers within TOP providing technical support to the
Transmission System Operations Center (SOC) and Transmission Operations
Centers (TOCs).
- Contract Employee -
provides input to regulatory compliance filings and standards
development activities in support of Transmission Operations and helps
to ensure that the workgroup processes are in compliance with all FERC,
NERC, and SERC standards/requirements.
- Manager - Transmission
System Security is responsible for the safe, efficient and
effective operations of all power transmission dispatching activities
within the jurisdiction of the System Operation Center, including the
supervision of all personnel assigned power transmission dispatching and
support duties. The manager’s specific responsibilities include:
assuring safe power dispatching practices in accordance with company
standards, coordinating transmission facility outages, supervising transmission
circuit loading and operating voltage levels, representing the department
in interdepartmental planning sessions covering construction, rebuild,
and other projects, directing the development of switching and tagging
procedures used in transmission systems, assuring proper training of
dispatching personnel, maintaining system integrity, security
coordination for the Entergy sub-region, and duties as assigned by proper
authority. Transmission includes all facilities under the
jurisdiction of the System Operation Center.
- Administrative Assistant
III provides office services functions: typing,
filing, telephone reception, faxing, mail distribution, time reporting,
statistical data analysis, and various daily, weekly and monthly report preparation, updating through the use of various
business systems, and performing some basic PC workstation
administration activities including loading and updating software.
- Manager - Billing &
Settlement is responsible for fostering an environment
which recognizes safety as a core value, ensuring compliance with all
regulatory requirements, the administration and issuance of billings
related to Transmission services and Generator Imbalance services in
accordance with the provisions of the Open Access Transmission Tariff (OATT),
the reporting of monthly billing amounts to Corporate Accounting and the
Intra-System Billing group, the interpretation and translation into
business requirements of all provisions of and modifications to the
OATT, the development, documentation and maintenance of billing
procedures, the performance of testing required under Sarbanes Oxley,
the retention of associated records according to Entergy’s Records
Retention Policy, and providing leadership to Entergy Continuous
Improvement initiatives to address operational and process issues
affecting the integrity of data with both operational and financial
implications.
- Sr. Lead/Sr. Staff
Analyst is responsible for leading and/or
participating on cross-functional teams which design or improve
Transmission processes, driving the ARIS modeling of those processes,
evaluation and interpretation of emerging regulatory guidelines,
developing business requirements for changes to existing automated
systems or for new systems, performing customer acceptance testing on
newly delivered software, responding to data requests from both
internal departments as well as FERC, NERC, and state regulatory
bodies, and interfacing with cross-functional groups and/or
transmission customers in issue resolution.
- Analyst II, Sr. supports
the administrative functions of billing in accordance with the
provisions of the Open Access Transmission Tariff and related reporting
and document processing through the use of various business systems,
review of contracts and billing determinants to ensure billing
accuracy, and calculation and administration of refunds as required by
FERC approved rate filings.
- Supervisor -
Transmission Business Operations (Engineering Support) supervises
Engineers and Analysts involved in providing engineering support for
real time operations and security analysis, implementation of NERC
policies, and implementation of scheduling systems.
- Analyst, Sr provides support for
implementing the FERC Open Access Transmission Tariff and OASIS which
included monitoring and implementing mandated postings, testing new
software releases, and assuring compliance. The Sr. Analyst also implements and
monitors business practices, reviews and writes technical procedures,
supports regulatory data requests and audits, and participates in some
NERC and SERC workgroups.
- Sr System Operator /
Contract Operator is responsible for the Next Day Office daily
check in/check out process using the Entergy
Scheduling System Robotag in conjunction with
the OATI ETS software to view, assess, and take approval action on tags
scheduled for the next day. Additionally, the Contract Operator
will be asked to support other activities within the Transmission
Tariff and Scheduling section as needed.
- Technician A Sr – Northern supports the
system operating functions, prepares energy schedules, assists
transmission billing, and resolves scheduling conflicts, prepares
achieve data for FERC mandated Record Retention purposes.
- Contract Employee provides
support for office functions, assists with MISO transition related
activities, and assists as needed to help with issues that arise within
Transmissions Tariffs and Scheduling.
§ Engineer I, II, III, Sr.
(Trans) supports the technical needs of the
Manager/Supervisor and his/her organization, provides coordination of capital
projects, develops computer system applications, provides employee training and
development programs, analyzes system performance and calculates operational
settings, provides support for Security Coordination responsibilities, analyzes
system conditions / procedures and recommends improvements / corrections, and
measures system performance and benchmarks that performance against others.
§ Policy Consultant provides support for implementing the FERC Open Access Transmission
Tariff and OASIS, to comply with FERC orders and NERC policies, to provide
customer access to OASIS, to provide consultancy regarding provisions in the
pre-888 order contracts, and interface with the Transmission Regulatory Support
department to implement FERC orders and update the Business Practices.
§ System Analyst III supports the technical needs of the Manager/Supervisor, analyzes system
performance, provides support for Security Coordination responsibilities,
supports regulatory data requests and audits, provides support for compliance
with FERC orders and NERC policies, and provides support for implementing OASIS
which included monitoring and implementing mandated postings, and testing new
software releases.
§ Student Intern is responsible for assisting the support staff on projects and special
assignments that include creating and maintaining business procedures and
practices, working with the tariffs and scheduling staff, software development,
and support organizations to ensure that required systems and applications meet
performance and availability requirements. Additional
responsibilities include assisting in compliance and audit preparation as well
as the annual testing of software requirements.
- Manager - Transmission
Security Coordination is responsible for the safe, efficient and
effective operations of all power transmission dispatching activities
within the jurisdiction of the System Operation Center, including the
supervision of certain personnel assigned power transmission dispatching
and support duties. The manager’s specific responsibilities
include: supervising transmission circuit loading and operating voltage
levels, representing the department in interdepartmental planning
sessions covering construction, rebuild, and other projects, maintaining
system integrity, security coordination for the Entergy sub-region, and
duties as assigned by proper authority. Transmission includes all
facilities under the jurisdiction of the System Operation Center.
- Supervisor - Security supervises
the on shift dispatching positions and for the Security Coordination
for the Entergy sub-region.
- Accountant-Associate Sr. is
responsible for user access reviews for the all applications where the
Security Coordination group is considered the data owner as well as SOC
building access reviews. Also responsible for records management,
making travel arrangements and processing expense reports for the
Security Coordination group.
- Analyst-Sr Lead is responsible for overseeing and supporting
the system analyst in their responsibilities for MV90 daily reviews,
editing, reporting and monitoring for MV 90 metering problems. Also responsible for overseeing the
comparison of tie line accumulator values and MV 90 values. Implements and coordinates meter
corrections between neighboring Balancing Authorities. Oversees and supports the system
analyst in the monthly responsibilities of System tie checkout,
collecting and sending MV 90 data to Transmission Billing &
Settlement department and record keeping. Additional responsibilities
include: follow-up on the correction of meter issues reported by the
operators, providing additional meter information to the Transmission
Billing & Settlement department, reviewing procedures to ensure
compliance with Entergy and NERC Standards, responding to request for
data validation, responding to data requests from internal departments
as well as FERC, NERC, and state regulatory bodies, and interfacing
with cross-functional groups in meter issue resolution. Also represents Transmission
Operations on transmission projects related to new meter installations
for system and company tie lines as well as participating in special
projects when assigned by supervisor and/or SOC manager.
- System Analyst III is
responsible for MV90 daily review and checkout, reporting and
monitoring MV 90 metering problems, building and maintaining MV 90
master files, and record maintenance.
Additional responsibilities include: weekly company meter tie
comparisons to MV 90, monthly System tie checkout and reports,
providing MV 90 data to the Transmission Billing & Settlement
Department, and writing and reviewing department procedures to ensure
compliance with NERC Standards.
- Technician A Sr-Northern assists
in MV90 daily review, comparison of tie line accumulator values and MV
90 values, inadvertent accounting and monthly reporting. Also involved in special projects
directly related to Transmission Operations.
- Engineer II (Trans) supports
the technical needs of the Manager/Supervisor and his organization,
provides coordination of capital projects, develops computer system
applications, provides employee training and development programs,
analyzes system performance and calculates operational settings,
provides support for Security Coordination responsibilities, analyzes
system conditions / procedures and recommends improvements /
corrections, and measures system performance and benchmarks that
performance against others.
- Superintendent -
Security assures that safe practices are followed in the operation of
the transmission network, to coordinate transmission facility outages,
to supervise circuit loading, to respond to requests for transmission
access to the Entergy grid, to maintain system integrity, and to
maintain operating voltage levels.
- Senior System Operator,
Contract Operator follows safe practices in the operation of
the transmission network, to coordinate transmission facility outages,
to monitor circuit loading, to respond to requests for arranged
interchange involving transmission access to the Entergy grid, to
maintain system integrity, and to maintain operating voltage levels.
- System Operator II follows
safe practices in the operation of the transmission network, to
coordinate transmission facility outages, to monitor circuit loading,
to respond to requests for arranged interchange involving transmission
access to the Entergy grid, to maintain system integrity, and to
maintain operating voltage levels.
- Analyst Sr. supports
the administrative functions of budgeting, cost control, document
processing, billing and related reporting through the use of various
business systems; provides contracting services and administration;
orders, tracks and receives materials; plans and schedules various
groups’ part of projects and maintenance programs.
- Contract Employee is
responsible for mail delivery, granting facility access to visitors,
logging all visitors and vendor facility access, scheduling conference
room and vehicles.
- Contract Employee -
Engineer, Special Projects provides engineering support for special
projects that support reliable real-time operations. Support
activities include determining changing requirements for operations
processes, developing changes to operations procedures, working with IT
resources to understand how process changes are reflected in operations
systems, applications and database, perform customer acceptance testing
for changes that affect operations systems, applications and databases,
develop and provide training to the operations personnel to support
reliable operations.
- Sr. Lead System Dispatcher
follows safe practices in the operation of
Entergy’s Balancing Area (BA), to coordinate BA functions, Generator
Imbalance Agreement services, to respond to requests for arranged
interchange involving BA access to the Entergy grid, to maintain system
integrity, and to maintain NERC BA requirements.
- Manager, Transmission
Services assures that customer requests for transmission
delivery service are addressed in a timely manner, administers the
contract and creditworthiness evaluation for transmission customers, and
works with other Entergy work groups to meet the business needs of the
transmission customers and Entergy Transmission Business group. Manager,
Transmission Services also administers and interprets interconnection
policies and procedures relative to specific Interconnection Agreements,
and prepares and administers transmission service and generation
interconnection agreements.
- Analyst I provides
support for implementing the registration of Transmission
Customers. Compile the Transmission Service component of the FERC
Electronic Quarterly Report including new, amended and terminated
agreements (TSA’s, NITSA’s, NOA’s, IOA/LGIA’s and all transmission
service reassignments). Manage the day to day creditworthiness
provisions of the Entergy Open Access Transmission Tariff (OATT).
Assist Transmission Customers with transmission service transactions,
policy issues, and billing issues. Provide regulatory support for
State and Federal regulatory commissions.
- Coordinator -
Interconnection Arrangements serves as a point of contact for entities
seeking transmission service expansion of transmission system for load
additions and generator interconnections with Entergy’s Transmission
System, preparation and administration of contracts and billing issues
for transmission service customers.
- Sr. Wholesale
Executive serves as the point of contact for entities
seeking transmission service, expansion of the transmission system for
load additions, coordination of maintenance activities and generator
interconnections with Entergy's Transmission System, provides technical
assistance and engineering support to customers, including the
development and presentation of options for transmission solutions,
reviews, prepares and administers contracts to assure that the needs of
the Transmission Business are satisfied and facilitates customer funding
agreements when appropriate.
- Contractor serves
as a point of contact for entities (load or generation) seeking to change
their Balancing Authority or Load Balancing Authority, preparation and
administration of contracts and studies for transmission service
customers.
- Contractor serves
as a point of contact for entities (load or generation) with transmission
interconnection agreements with Entergy, preparation and administration of
these agreements.
- Manager - Transmission
Project Development assures that customer requests for transmission
interconnections are addressed in a timely and cost effective manner. The
manager also ensures that applicable Entergy and regulatory guidelines and
policies are adhered to when assisting those customers. The manager
works with other groups as necessary to assure that the business needs of
Entergy's Transmission Business are satisfied.
- Sr. Wholesale
Executive serves as the primary point of contact for
entities seeking transmission interconnections with Entergy's
Transmission Business, provides technical assistance and engineering
support to customers, including the development and presentation of
options for transmission solutions, represents the customer in Entergy
Transmission's Capital Project process, reviews and administers contracts
to assure that the needs of the Transmission Business are satisfied,
provides project cost reconciliation to customers and facilitates
customer billing when appropriate.
- Director - Weekly
Operations is responsible for developing the Weekly
Procurement Process (WPP) as part of Entergy's Independent Coordinator of
Transmission (ICT) proposal per FERC tariff and overseen by the ICT,
implement WPP, testify before retail regulators, FERC, and interveners
regarding the WPP, respond to RFIs concerning the WPP and the results of
the WPP, file reports/information as required by various regulatory
bodies, provide necessary billing information to Transmission Billing in order
to bill WPP participants as a result of the WPP optimization and resulting
transmission service.
- Analyst - Sr. Staff,
Engineer III supports the administrative functions of
developing Weekly Procurement Process (WPP) as part of Entergy's
Independent Coordinator of Transmission (ICT) proposal per FERC tariff
and overseen by the ICT, implements WPP, responds to RFIs concerning the
WPP and the results of the WPP, gathers inputs to the Security
Constrained Unit Commitment model (SCUC), validates and enters into the
model, executes SCUC model, provides results of the SCUC optimization
runs to the ICT so that transmission service can be granted.
- Engineer Sr. - Transmission
Planning performs power flow analyses to determine
whether the transmission system can support the services requested through
a facility study and develops the solution set necessary to make that
service available. This position within the Transmission Function also
reviews System Impact Studies for transmission service conducted by the ICT.